Product help

Find the next step in your project

Practical help for starting a project, understanding collection states and reviewing shared point usage. Read the relevant workflow before starting new work.

LLM CitelyReviewed Oct 31, 2026Read as Markdown

Public help routes to an operation, not to private records. Public documentation does not start collection, connect an account or expose workspace data. Original explanatory diagram; illustrative counts and states are not customer measurements.Open the figure for a closer look.

Product help

Your first LLM Citely project

Set up a brand, approve a small question baseline and learn how to read the resulting evidence. Confirm collection readiness before starting a run.

Shared points, quotes and failed runs

Understand the confirmed monthly point allowances, the ordinary collection rate and the distinction between a reservation, final charge and supplier expense.

Understand collection status before retrying

Read queued, submitting, collecting and terminal states. Keep failed coverage, saved evidence and point settlement separate when deciding what to do next.

Use the guide for the task in front of you

Start with the quickstart when you are setting up a brand and question baseline. Use the status guide for a pending or failed operation, and the point guide to read a reservation and final usage entry.

These guides describe product operations. The measurement method explains how to interpret the evidence, while platform readiness records current integration and acceptance status.

Keep project evidence in its workspace

Public documentation contains no private runs or account records. It does not start collection, connect a Google account or process a payment.

Use the security overview for data and access boundaries, and the contact page for current enquiry-channel availability. Never include credentials in a public tool or initial enquiry.

Put this into practice

Start with your website

Add your brand and customer questions, then choose a platform for your first check.

Create a first project

Your questions are saved before you start. Review availability and point costs before confirming a check.